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Benefits:

401(k)
Company car
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Director of Compliance & Business Development

EmmUcare Home Health
Location: Williamsport, PA
Job Type: Full-Time | Monday–Friday
Pay: $20.00–$23.00 per hour, based on experience

About EmmUcare Home Health

Founded in Williamsport in 2017, EmmUcare Home Health provides non-medical home care that helps individuals remain comfortable, supported, and independent in their homes. Our mission, “Care Centered Around You,” guides our relationships with clients, caregivers, and community partners..

Position Overview

This leadership position oversees compliance initiatives, contracts, audit readiness, and business development. The director will monitor outstanding requirements, guide corrective actions, address escalated concerns, and pursue opportunities to expand referrals and services.

You will work closely with our Regional Manager, Director of Operations, Compliance Officer, and department leaders to keep priorities moving and ensure accountability.

Key Responsibilities

Compliance & Audit Oversight

Oversee compliance with applicable state regulations, payer requirements, and company policies.
Supervise the Compliance Officer’s audit preparation and documentation reviews.
Review internal audit findings and track corrective actions through completion.
Monitor documentation accuracy, outstanding requirements, and important deadlines.
Identify recurring concerns and coordinate improvements, education, and follow-up.

Contracts & Payer Relations

Coordinate payer contracts, renewals, credentialing, and provider enrollment requirements.
Maintain organized records of contract terms, submissions, deadlines, and follow-up.
Communicate with insurance providers, managed care organizations, and other payer partners.
Identify opportunities to expand payer relationships and service access.
Escalate contract questions and proposed commitments for approval when required.

Business Development & Community Partnerships

Build relationships with hospitals, caseworkers, service coordinators, and community organizations.
Identify and pursue referral opportunities within approved service areas.
Develop partnerships that support client referrals and service growth.
Represent EmmUcare at professional meetings, recruitment or referral events, and community activities.
Collaborate with Marketing on outreach materials and partnership initiatives.
Track outreach efforts, follow-up activities, and results.

Leadership & Escalated Concerns

Help resolve complex client, employee, and payer concerns.
Provide guidance and support to department leaders.
Make timely decisions within company policies and delegated authority.
Coordinate follow-up across departments and ensure concerns reach resolution.
Maintain confidentiality and professional communication.

Experience & Qualifications

Required: At least 2 years of experience in healthcare administration, home care operations, compliance, or a related field.
Preferred: 3–5 years of experience in healthcare management, compliance, or business development.
Experience with Medicaid waiver programs, payer contracts, audits, or regulatory requirements is strongly preferred.
Previous leadership or supervisory experience is a plus.
College degree preferred but not required.
Strong communication, organizational, and problem-solving skills.
Ability to manage competing priorities, meet deadlines, and follow through independently.
Confidence communicating with payers, referral partners, and management.
Proficiency with Microsoft Office and electronic recordkeeping systems.
Valid driver’s license and reliable transportation for business-related travel.

What We’re Looking For:

Our ideal candidate takes ownership of their work, asks thoughtful questions, and follows through. They can recognize a compliance concern, organize a practical response, and work respectfully with others to resolve it. They also enjoy building relationships and understand that sustainable growth depends on dependable service and strong operational practices.

EmmUcare Home Health is an equal opportunity employer.

Compensation: $20.00 - $23.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At emmUcare, our mission is simple: Care Centered Around You—for both our clients and our team.

We provide compassionate, reliable non-skilled home care that helps individuals remain safe, comfortable, and independent in their own homes. And we know that starts with dedicated caregivers who feel supported, valued, and empowered to do their best work.

Our approach is person-centered in every way. We take the time to understand each client’s needs, preferences, and routines—and we do the same for our employees. By fostering strong relationships with our caregivers and partnering closely with families, we create a workplace built on respect, trust, and teamwork, where you can grow, make a difference, and feel proud of the care you provide.

Franchise Opportunities Available!

https://emmucarefranchise.com/

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to emmUcare Home Health.

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Why Work For emmUcare?

Competitive Pay

EmmUcare offers competitive wages, with opportunities for raises based on performance and experience.

Flexible Schedules

Whether you're looking for full-time or part-time, EmmUcare offers flexible scheduling options to fit your lifestyle and commitments.

Career Advancement Opportunities

EmmUcare believes in growing our team from within. We offer pathways for professional growth, certifications, and opportunities for promotion.

Training Provided

New to the home health field? No worries! EmmUcare provides thorough training to ensure employees feel confident and prepared to provide the best care for our clients. EmmUcare is committed to your development with continued education, skills training, and internal advancement opportunities.

Supportive Office Staff

EmmUcare values collaboration and support. You’ll have access to experienced staff who are always available to guide and assist you as you care for your clients.

Employee Recognition Programs

EmmUcare celebrates the hard work and dedication of our staff! Our employee recognition programs include monthly awards, appreciation events, and other incentives to keep morale high.